How Long Does It Take For The Products To Reach The Customer?

The answer depends solely on the product ordered. We usually deliver the product to the customer within two to three business days. However, if the products need to take a longer tendency, it may take up to a week to complete. Customer care is our top priority, so we provide the best service we can.

Do You Accept Bank Payments?

Greenpen is in the working stage, we have yet to come up with the bank payment acceptance, as for now we only do CoD (Cash on delivery) services but soon we will come up with the bank payments.

Do All The Products Have Free Shipping Services?

No, unfortunately. There are some products that require a shipping fee, but 90% of our products are free-shipped. However, the shipping fee wouldn't be that high as we are trying to provide the best services for the shoppers at GreenPen.

Do You Ship Internationally?

Due to the fact that GreenPen is still in its infancy, we are not shipping the products internationally yet. At the moment, we are focusing on Saudi Arabia (Jeddah) as our main market. In addition, we do not deliver the products within the kingdom because this is a start-up based in Jeddah.